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Here at Eco Tuk Tuk, we want to make sure you have the best experience in Spain and Portugal! Book your next tuk tuk tour online and reach out here if you have any questions or concerns.

Pick-up locations

These locations are the pick-up points where the tours start, and we do not have a physical establishment as such. Before the tour start time you will receive a message with the name of your driver, and the number of the tuk tuk he/she is driving, so it will be easy to recognize him/her at the pick up point. The tuk tuks are always on time at the pick-up time, but sometimes there is traffic and they may be a few minutes late. Whenever there is a delay, you will be notified as far in advance as possible at the telephone number you provide.

The pick-up point is located in the (underground) bus station of Plaza de Oriente, right next to the Royal Palace. Although there is no number 4 on Calle Bailén (28013), searching for “Calle Bailén 4” or “Puerta del Príncipe” on Google Maps will mark the exact location of the “Puerta del Príncipe.” Directly across from the “Puerta del Príncipe,” you will find the stairs leading down to the station. There, you will see our Eco Tuk Tuk signage to guide you to the exact pick-up point.

The only exception is the Christmas lights tour in Madrid, whose pick-up location is at Calle Antonio Maura 13 (28014):

Pick-up will take place at the lift entrance to the ‘Interparking Novedades’ car park, located at Carrer de Casp 13 (08010), opposite the entrance to the ME Barcelona hotel. Please wait in front of the car park entrance lift, at street level. Your driver-guide will meet you there to pick you up. You can contact us by phone or WhatsApp (+34 696 997 889) at any time.