Have fun with our eco tours!
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The minimum age is two (2) years old in Spain, and three (3) years old in Portugal.
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A maximum of four (4) passengers are allowed per tuk tuk, whether adults or children.
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From 10 a.m. to 7:30 p.m.
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The price is fixed per vehicle since it is a private tour. Before making the payment you must select the number of tuk tuks you want to reserve:
- Group of up to four people: 1 tuk tuk.
- Group of between 5 and 8 people: 2 tuk tuks.
- Group of between 9 and 12 people: 3 tuk tuks.
- Group of between 13 and 16 people: 4 tuk tuks.
- Group of between 17 and 20 people: 5 tuk tuks.
Always select the number of tuk tuks, not the number of people!
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We are sorry, but for security reasons no pets or animals are allowed.
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Tuk-tuks do not have a trunk, so it is not legal to carry suitcases, wheelchairs, child strollers or other large items.
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Madrid
The pick-up point is located in the (underground) bus station of Plaza de Oriente, right next to the Royal Palace. Although there is no number 4 on Calle Bailén (28013), searching for “Calle Bailén 4” or “Puerta del Príncipe” on Google Maps will mark the exact location of the “Puerta del Príncipe.” Directly across from the “Puerta del Príncipe,” you will find the stairs leading down to the station. There, you will see our Eco Tuk Tuk signage to guide you to the exact pick-up point.
The only exception is the Christmas lights tour in Madrid, whose pick-up location is at Calle Antonio Maura 13 (28014).
Barcelona
The pick-up point is located inside the ‘Parking BSM Estació Barcelona Nord’, whose entrance is located in a glass structure, in front of number 25 Carrer de Ribes (08013). When you are at the door of the glass structure, ring the bell once and they will open the door for you. Once inside the parking lot, on ‘Floor 1’ you will see a series of Eco Tuk Tuk signs.
Seville
The pick-up point is located inside the ‘Parking APK2 Arjona’, whose entrance is located at Puente Cristo de la Expiración 746 (41001). There is no number 746 in Puente Cristo de la Expiración, but looking for it on Google Maps will show you the exact place where the access ramp to the parking is located, where you can access on foot. Once inside, the pick-up point is located in front of the parking office and the Sixt car rental office.
Malaga
The pick-up point is located at the tourist bus stop on Calle Guillén Sotelo (29016), located in front of the Pedro Luis Alonso Gardens. Although there is no number 11 on Calle Guillén Sotelo, searching for “Calle Guillen Sotelo 11” on Google Maps will show the exact location of the tourist bus stop.
Lisbon
The pick-up point is located on Avenida Liberdade, at number 2, where the Hard Rock of Lisbon is located.
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Yes! They are 100% electric, silent and sustainable.
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Madrid, Barcelona, Seville and Malaga in Spain, and Lisbon in Portugal. For now!
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Spanish and English in the Spanish cities, and Portuguese and English in Lisbon.
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Of course! As long as the conditions are not extreme and jeopardize your safety or that of the driver-guide. Our tuk-tuk are equipped with transparent side layers and blankets so that our clients do not get wet or go cold.
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We recommend wearing comfortable clothes and shoes suitable for the weather, a bottle of water and a phone or a camera.
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Prior to the start time of the tour, you will receive a WhatsApp or Email with the Tuk Tuk number and the name of the person who will conduct the tour. Otherwise contact us by phone or WhatsApp at +34 696 99 78 89.
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No, it is not necessary. The only thing you may have to show is the ID or documentation with which you made the reservation
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In case of delay, the contracted activity will be reduced depending on the time lost, which may cause a change in the route set. The activity will be canceled if the delay is greater than 15 minutes and, in such case, no refund of the amount will be made subscriber.
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Yes, you can make changes to your reservation through the received tour confirmation email, by phone or WhatsApp (+34 696 99 78 89), or by email (hello@ecotuktuk.com), as long as they are made with at least 24 hours before the tour start time.
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The method of cancellation or refund will be through the tour confirmation email received, by phone or WhatsApp (+34 696 99 78 89), or by email (hello@ecotuktuk.com), as long as they are made at least 24 hours prior to the tour start time.
No refund will be given in case of cancellation less than 24 hours in advance or failure to give notice of cancellation.
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The “fees” are the amount that our sales channel has for the management and issuance of tickets, and they are NOT included in the ticket price.
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Send us an email to our email address (hello@ecotuktuk.com) with your reservation number, and within 48 hours we will send you an invoice.