Following the principles of legality, loyalty and transparency, we provide you with the following information about the processing that we will carry out on your personal data:
Who is responsible for the processing of your personal data?
The person responsible for the processing of your personal data is: ECO TUK TUK S.L. (hereinafter ETT).
N.I.F.: B88361100
Address: Cl. Isla de Oza no 8 de Madrid. POSTAL CODE: 28035.
For what purpose do we process your data?
The personal data you provide us through our website or any other means that we make available, may be processed for the following purposes:
a) Contact: to manage the identification data of anyone who contacts ETT through the forms made available. Also, such data will be processed in order to manage the queries you send us through the channels provided for this purpose on our Website and to contact you subsequently in relation to such queries, if any.
b) Execute the contract signed with ETT, when the relationship between the parties is formalized through these channels.
c) Transmission of personal data within ETT for internal administrative purposes: ETT will process the personal data of the interested party for the correct provision of the service.
d) To transfer your Personal Data to Companies within the ETT Group in order to execute the contract signed with ETT, when the relationship between the parties is formalized through these channels.
e) To process orders, requests or any type of request made by the user through any of the forms of contact made available to the user on the company’s website.
f) Sending communications and opinion surveys through any channel, including electronically, about the services you have contracted with ETT: ETT will process the Personal Data to inform you about any matter related to the services already contracted with ETT, as well as to send opinion surveys about the development and execution of the same or others similar to those contracted and in order to improve your degree of satisfaction as a customer.
g) Work with us: to manage the reception of your Curriculum Vitae through the web form, as well as the personal data that may be generated as a result of the participation in selection processes, in order to analyze your professional profile and to enable you to participate in the personnel selection processes organized by ETT in view of the vacant or newly created positions that may arise periodically, as well as to process your eventual incorporation into the ETT staff.
h) In relation to personal data processed as a result of access and use of the Website (cookies), to achieve a more convenient and faster communication between the User and the Website. For more detailed information, please see our Cookies Policy. Implementation of cookies: The Website has technology that allows a series of cookies to be implanted in the equipment that, depending on the case, is used to access and/or browse the Website. Cookies can be disabled or blocked at any time by means of the configuration options of the browser used for this purpose. The cookies used on this website are, in any case, of a temporary nature for the sole purpose of making more efficient onward transmission. Under no circumstances will cookies be used to collect personal information.
i) To provide you with the latest news related to the services offered by ETT and/or to send commercial communications, in case of previous hiring of services.
The user guarantees that the personal data provided to ETT are true and accurate, so ETT will not be responsible for any incident arising from the inaccuracy or falsity of the information provided.
How long will we keep your data?
a) Requests for the provision of services and/or products offered by ETT: the personal data collected in this way will be retained for the duration of the provision of the service in question. At the end of this period, the personal data will be kept by ETT in those cases in which liabilities may arise with ETT and/or other third parties involved in the service and/or product in question, as well as when required by the regulatory framework applicable to ETT.
b) Contracts signed with ETT: the personal data provided in such contracts will be kept until the end of their execution. Subsequently, the personal data will be kept in the cases in which liabilities may arise with ETT and/or in compliance with other regulatory frameworks applicable to ETT or a regulation with the rank of law that requires the conservation of such data.
c) Others: the rest of the data and information provided by the user by any means, will be kept for as long as necessary to fulfill the purpose for which they were collected.
In any case, personal data will be kept in such a way as to allow the identification and exercise of the Rights of the Affected Parties, and under the technical, legal and organizational measures that are necessary to ensure the confidentiality and integrity of such data.
What is the legal basis for the processing of your data?
The legal basis that enables ETT to process the personal data of users and other interested parties is as follows:
- The application of pre-contractual measures and the execution of a contract to carry out the processing, management and execution of any of our services, products, and/or projects.
- The legitimate interest of ETT to manage any request for information or inquiry about our services and/or products.
- The consent of the interested party to send informative and commercial communications or promotional offers related to our activities, via email or any other means.
- The satisfaction of the legitimate interest pursued by ETT to inform about the operation, development and/or execution of the services already contracted.
- Compliance with a legal obligation to process requests for the exercise of rights regarding the protection of personal data.
To which recipients will we communicate your data?
ETT may carry out such data communications to the following, which are specified merely by way of example and not exhaustive:
- Entities, Agencies and Public Administrations in cases where so required in accordance with the legislation in force at any given time.
- Financial entities for the management of collections and payments.
- Entities providing services of the ETT Group for the proper provision of the service.
- Entities providing services with which ETT concludes collaboration agreements for the best provision of the tourist service in electric vehicles, respecting the Spanish legislation on protection of personal data.
No international transfers of data to third countries will be made.
Also, your personal data may be transferred to third parties, with whom a contract is formalized that includes the obligations and responsibilities they assume in the processing of data, as Data Processors.
Source
Personal data are obtained directly from the persons concerned. The categories of personal data are as follows:
- Identification data.
- Postal or e-mail addresses. No special categories of data are processed.
What are your rights?
Right of Access, Rectification and Deletion: interested parties have the right to obtain confirmation as to whether or not ETT is processing personal data concerning them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Right to Restriction and Opposition: in certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. ETT will stop processing the data in this case, except for compelling legitimate reasons, or for the exercise or defense of possible claims.
These rights may be exercised by sending an e-mail to hello@ecotuktuk.com.
You must specify which of these rights you are requesting to be satisfied, with proof of your identity. If acting through a representative, legal or voluntary, must also provide a document proving the representation and identification document of the same.
Finally, the owner of the data may file a claim before the Spanish Data Protection Agency, especially when he/she has not obtained satisfaction in the exercise of his/her rights:
www.agpd.es/ ; C/Jorge Juan, 6, 28001-Madrid.
Attention and support
Interested parties may communicate to ETT any questions regarding the processing of their personal data or interpretation of our policy by contacting the Data Protection Officer at the address indicated at the beginning of this policy.
Updates and modifications
ETT reserves the right to modify and/or update the information on data protection, when necessary for the correct compliance with the Data Protection regulations. In case of any modification, the new text will be published on this page, where you can access the current policy. In each case, the relationship with users will be governed by the rules in force at the precise moment when the website is accessed.
(Last updated on: 25/10/2024)